Shipping & Delivery times

We ship all our orders insured. The costs for Dutch customers are € 7.50. If you order for more than € 75, the shipment is free! If you live elsewhere in Europe or the world, we ask you to call our customer service for a statement of shipping costs. You can do this by calling our customer service: 085 - 222 00 00 or send an e-mail to:

Below you will find the delivery times per brand:

  • Mauer: 3 - 5 working days or on request
  • Ajax: 1 - 2 working days
  • Comelit: 3 - 5 working days
  • Plejd: 1 - 2 working days
  • Safire: 1 - 2 working days
  • Hikvision: 1 - 2 working days
  • Dahua: 1 - 2 working days
  • Bosch: 1 - 2 working days
  • Nivian: 1 - 2 working days
  • 1 - 2 working days
  • Honeywel: 1 - 2 working days
  • All other products: 1 - 2 working days

How is my package sent? always sends with Post NL, insured and with track & trace. Once your order has been sent, you will receive an e-mail with your Track & Trace code. Do you have questions about your order, the shipping method or another question? Send an e-mail to Or call our customer service: 085 - 222 00 00. is happy to be ready for you.

I want a fast delivery, is that possible?

In many cases your order will be delivered within 1 - 2 working days with Post NL. Do you want to receive your package even faster? Then also has the option of having your package delivered by our courier. The only requirement for this is that we have the product in question in stock. You must also contact us by telephone: 085 - 222 00 00 or by sending an e-mail to:, before this is possible.

Is it possible to pick up my order?

Yes. It is certainly possible to pick up your order from us. It is important that you make an appointment first, we are not always present at the office all day. To make an appointment you can call our customer service: 085 - 222 00 00.

My order is not delivered, what now?

After your order has been sent to your, the responsibility of your order is in the hands of the delivery service Post NL. sends all packages registered and with track and trace. In the event that your package has been lost, you can contact Post NL. Are you unable to figure it out? Then we are happy to help you! For more information, call our customer service: 085 - 222 00 00.